This case study illustrates our successful and long-standing partnership with Pattonair. By understanding their unique IT requirements and business operations, we consistently deliver effective and tailored IT solutions. From implementing Dell Compellent SAN and resolving VMWare subscription issues to introducing new technologies and negotiating custom terms, we have proven our expertise in various areas of IT infrastructure. Pattonair’s continued trust and satisfaction with our services exemplify the value and reliability of our partnership
With only 2 servers to run all of our virtual environment, keeping these hosts running with all the recommended patches introduced over the lifespan of VMware meant having to take half of the virtual environment offline to remediate each of the 2 hosts as they were incapable of running all of the servers used by the business on a single host due to CPU and memory limitations.
The old infrastructure was becoming more and more unreliable with failures happening on a more regular basis and any maintenance had to be done out of normal working hours. This had a huge time implication.
Working with DSC (Data Systems Computers) we determined the best solution to enable growth and expansion into Europe and also stabilise what could only be described as a system that due to age had limitations of hardware.
We analysed our current infrastructure using Dell’s DPACK software which then highlighted the areas that we needed to improve and with the help of DSC (Data Systems Computers) we came up with the best design and hardware that was going to allow growth of Bartercard and expansion in to Europe and that would provide a full Barracuda Backup and Disaster Recovery solution to protect all of our data.
The new Dell hardware has enabled Bartercard to continue its growth and expansion plans for several years to come. The addition of a third server means that host upgrades can be done during normal working hours which allows greater stability of the virtual infrastructure and reduced downtime for business which relies on our clients to be able to use our services to conduct their business whenever they need to.
Working with DSC (Data Systems Computers) during the process of upgrading our hardware and backup solution has been a pleasure. Everyone involved knew what was needed to get our business back on track to enable growth. DSC kept us updated every step of the procurement process and made sure that the hardware and services were there when we needed them.
Our dedicated DSC technical consultant spent a lot of time onsite setting things up to ensure and enable a smooth migration of our servers and new hardware supplied by DSC. We were provided additional email support to improve the configuration of both server, hardware and the Barracuda backup appliance to make sure that in the event of our office becoming unusable we could continue to work by bringing our systems online in the cloud.
““From initial scoping of the project to deployment DSC showed exceptional professionalism and skilled expertise, I would highly recommend them.””
Mike Coulter IT Manager
““Data Systems have proven to be an excellent, professional IT supplier for all our hardware and consumable needs. Delivery is always prompt and the level of customer service is consistently high.””
Daniel Robson Group IT Infrastructure Manager
GL Education Group
““Data Systems have been a trusted and professional IT supplier to us for 10 years and continue to deliver the same excellent personal service and good pricing that they have always done.””
Tom Moore Group IT Director
Helston Garages Group
““Data Systems provide time-sensitive and competitive pricing that is in tune with our unique business requirements whilst additionally offering expert advice on a range of services.””
Scott Clarke IT Systems Admin
DAMS Furniture Ltd.